Choose Your Channel
💬
Live Chat
Chat with our support team in the app. Avg. response time: 8 minutes.
Open Chat →📧
Email Support
support@kidomatch.com — we reply within 2 hours on weekdays.
Send Email →📰
Press Enquiries
press@kidomatch.com — for journalists and media requests.
Contact Press →🤝
Partnerships
partners@kidomatch.com — schools, NGOs, and platform integrations.
Get in Touch →Send Us a Message
Support Hours
🕐 Monday – Friday: 8 AM – 8 PM PST
🕐 Saturday: 10 AM – 4 PM PST
🕐 Sunday: Closed (we'll reply Monday morning!)
For urgent child safety concerns, email safety@kidomatch.com — monitored 24/7.
🕐 Saturday: 10 AM – 4 PM PST
🕐 Sunday: Closed (we'll reply Monday morning!)
For urgent child safety concerns, email safety@kidomatch.com — monitored 24/7.
Our Home Base
📍 KidoMatch Inc.
123 Play Street, Suite 400
San Francisco, CA 94102, USA
We're a remote-first company — most of our team works from home. The SF office is our legal address and where our executive team meets monthly.